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Frustration & Confusion

06/10/11

Alesya Bags Journey

Yesterday was filled with frustration and confusion. I went to bed last night upset and not really tired – but tired of it all. Luckily, I’m just not one of those people who stays in a bad mood. Today literally is, a new day.

Here’s where we are:

1.  The bags have made it from Shanghai to New York.  They are have been flagged by U.S. Customs and are waiting to be examined.  This could take anywhere from a few days to six weeks.  (Awesome!)

2.  I paid for the bags to be shipped to the port in China, but I didn’t pay for the shipping costs to get them to Charleston.  It was confusing to me because I gave the shipper in China my final address so they could calculate the costs.  Shipping is much more expensive than I thought.  (Whoo-hoo!)

3.  Once the bags get through customs the government will give me a bill for the x-ray costs.  (Really.)  Also, I’ll get my import tax bill.  This part I knew about…but I’m really not looking forward to it.

4.  As you know, I was worried about the launch date.  Now you know why!  Once I get more information I can give you a new date.  For now, I’m pushing forward with the website so it’s ready to GO.  We’ve got that little 4th of July weekend thing coming up too…but let’s cross that bridge when we come to it.

For now, I wait.  The customs thing is a big deal.  The really irritating part is that you as the importer of goods have no control over it.  You can’t even call them to find out what’s going on!

(And…deep breaths.)

I’m really hoping this gets easier the next time.  Or I can be more zen about it.  Or someone can get me a cocktail.

Since it’s the weekend, I’ll be going with the cocktail option.  Hope you’re looking forward to a relaxing weekend as well.

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4 Responses to “Frustration & Confusion”

  1. Exams are very common. It will not take six weeks. The average across the board is 3-6 days max. I work in it every day. Once the exam is done it will take 5-9 days to get to a charleston warehouse. You will have charges there as well for handling in/out to account for. The exam and handling charges are based on cbm (cubic meters) of the shipment or weight and I am assuming this is an lcl shipment meaning not a full container so the exam charges as well as the handling in/out charges should not be that much. It is probably best you buy on ex works terms next time which basically means when you arrange production and shipping you will get a quote for all costs from the origin door (production facility) all the way to the charleston, sc warehouse. Meaning basically you would pay that full bill up front to the supplier (producer) and the in hand really pay out all others involved so you personally are only paying one person rather than many and causing confusion. You also need to go ahead and think about how you are getting the freight from the warehouse once it is customs cleared in charleston to your warehouse as you will only have 4-5 days of free time once the freight clears in charleston. After that there is demurrage and more charges. You can call southeastern express or estes express which are both lcl truckers who should be able to handle that for you. Just google them locally for phone numbers and tell them what you need. You can email me at info@pigtailbrands.com and I can send you an attachment for all common buying and selling terms for ocean freight as an attachment for you to study for the future. Seems like it would be very useful for you.

    Matthew D. Hanna

    The Sauce Boss

    info@pigtailbrands.com

    pigtailbrands.com

    @pigtailbrands

  2. Charlotte says:

    Someone needs a Skinnygirl Margarita. XO!

  3. Cindy says:

    Wow, now there is a post you can appreciate and use.

  4. Dan Rudman says:

    Matthew Hanna FTW on Most Useful and Timely Comment Ever. I’m not even shipping anything internationally and I’ve already stuck his name in my address book as Person to Call When Shipping Internationally… Daaayum!

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